LL Pay U.S., LLC is a Delaware Limited Liability Company that is headquartered in New York.
LL Pay U.S., LLC is registered as a Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) of the US Treasury Department and is licensed as a Money Transmitter in all 50 states.
FINCEN MSB Registration No:31000268954299
NMLS # 1656051
Customer Support: +1.888.335.6715
Alabama Securities Commission
RSA Dexter Avenue Building
445 Dexter Avenue, Suite 12000
Montgomery, AL 36104
Department of Commerce, Community and Economic Development - Division of Banking and Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
Department of Financial Protection and Innovation (DFPI)
651 Bannon Street
Suite 300
Sacramento, CA 95811
Phone:
916-598-4738
Consumer Disclosure
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 651 Bannon Street, Suite 300, Sacramento, CA 95811.
How to submit a complaint:
https://dfpi.ca.gov/submit-a-complaint/
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if LL Pay U.S., LLC does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to LL Pay U.S., LLC at 666 Third Avenue 6th Floor, Suite 615 New York, NY 10017, U.S.A. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.
Colorado
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
Connecticut Department of Banking - Consumer Credit Division
260 Constitution Plaza
Hartford, CT 06103-1800
Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE 19904
District of Columbia Department of Insurance, Securities & Banking
1050 First Street, NE, 801,
Washington, DC 20002
Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Georgia Department of Banking and Finance - Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Division of Financial Institutions - Department of Commerce and Consumer Affairs
King Kalakaua Building
335 Merchant Street, Room 221
Honolulu, HI 96813
Idaho Department of Finance, Securities Bureau
800 Park Boulevard, Suite 200
Boise, ID 83720-0031
Illinois Division of Financial Institutions
100 West Randolph, 9th Floor
Chicago, IL 60601
Indiana Department of Financial Institutions - Consumer Credit Division
30 South Meridian, Suite 300
Indianapolis, IN 46204
State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Kentucky Department of Financial Institutions Division of Non-Depository Institutions
Mail Stop 2 SW 19 500 Mero St.
Frankfort, KY 40601
Louisiana Office of Financial Institutions Depository Division
8660 United Plaza Blvd, 2nd Floor
Baton Rouge, LA 70809
Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
Maryland Commissioner of Financial Regulation
1100 North Eutaw Street, Baltimore, MD 21201
State of Massachusetts
Michigan Department of Insurance and Financial Services
530 W. Allegan Street, 7th Floor
Lansing, MI 48933
Minnesota Department of Commerce and Financial Institutions Division
85 7th Place East Suite 500
St. Paul, MN 55101
Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
State of Missouri
Nebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
Nevada Dept. of Business & Industry
Financial Institutions - Licensing Office
1830 College Parkway, Suite 100
Carson City, NV 89706
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
Phone:
603-271-3561
How to submit a complaint:
https://www.banking.nh.gov/consumer-assistance/consumer-complaints
New Jersey Department of Banking and Insurance
20 West State Street, PO Box 325
Trenton, NJ 08625
New Mexico Financial Institutions Division
3rd Floor, Toney Anaya Building 2550 Cerrillos Road
Santa Fe, New Mexico 87504
New York State Department of Financial Services
1 State Street
New York, NY 10004
Phone:
800-342-3736
How to submit a complaint:
https://www.dfs.ny.gov/complaint
LL Pay U.S., LLC is licensed as a Money Transmitter by the New York State Department of Financial Services.
North Carolina Commissioner of Banks
4309 Mail Service Center, Raleigh, NC 27699-4309
Phone:
919-733-3016
How to submit a complaint:
https://nccob.nc.gov/consumer-information/consumer-inquiriies-and-complaint-information
North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Department of Commerce, Division of Financial Institutions
77 South High Street
23rd Floor
Columbus, OH 43215-6133
Phone:
614-728-8400
How to file a complaint:
https://com.ohio.gov/divisions-and-programs/financial-institutiions/file-a-complaint-fi
Oklahoma Department of Banking
2900 North Lincoln Boulevard
Oklahoma City, OK 73105
Oregon Department of Consumer and Business Services
PO Box 14480, 350 Winter St., NE, Suite 410
Salem, Oregon 97309-0405
Pennsylvania Department of Banking and Securities
Non-Depository Licensing Office
Market Square Plaza 17 N 2nd St Ste 1300
Harrisburg, PA 17101
Transmit Money By Check, Draft or Money Order By The Department of Banking, Commonwealth of Pennsylvania.
Rhode Island Department of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
South Carolina Office of the Attorney General
Money Services Division
P. O. Box 11549
Columbia, SC 29211-1549
South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
State of Tennessee
Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78075
Phone：
877-276-5554
How to submit a complaint:
https://www.dob.texas.gov/banks-trust-companies/how-file-ccomplaint
Fraud Awareness
https://us.lianlianglobal.com/legal/fraud-awareness
Utah Department of Financial Institutions
324 South State Street, Suite 201
Salt Lake City, Utah 84111
Vermont Department of Financial Regulation
Banking Division
89 Main Street, 2nd Floor
Montpelier, VT 05602
Bureau of Financial Institutions - SCC
P.O. Box 640
Richmond, VA 23218
Washington State Department of Financial Institutions - Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
West Virginia Department of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302
Wisconsin Department of Financial Institutions -
Division of Banking
North Tower
4822 Madison Yards Way
Madison, WI 53705
Wyoming Department of Audit - Division of Banking
2300 Capitol Avenue, 2nd Floor
Cheyenne, WY 82002
