Step 1: Click here to register

Step 2: Sign up

• Email: Enter the email address your business uses. Each email can only be used once to register a LianLian account.
• Password: Create a password between 8-32 characters, including at least 2 Latin letters (a-z) and 2 digits (0-9) or special characters.
• Phone number: Enter the phone number your business uses. Click "Send Code" to receive a verification code. Complete the Captcha verification, then click "Check" to receive the code within 30 seconds. Enter the 6-digit code sent to your registered phone number.
• Agree to the terms and click "Create Account" to proceed.

Step 3: KYC – basic

• Company Type: Choose the type that matches your business model.
• Legal Name: Enter the registered business name.
• Address Line 1 (required): Enter the business address or the address on your business license.
  
  • Note: If your company operates at a different address from the one on the license, tick the box "My company operates from a different address."
• About You: Enter the accurate and complete details from the legal representative's documents (Passport/Chip-based National ID). Click "Submit" to proceed.

Step 4: Verify email

Here you will see a screen that asks for Email Verification and Account Verification.

Check your email and select “Confirm email” to complete

Step 5: Verify account

Select “Verify now” to start verify account

5.1. Verify Company information

Input information about company like step 3

Proof of address: you can use one of the following document to submit.

• Utility Bill: please upload a photo of the front of the entire invoice in a clear, un-angled, unedited, and low-light condition.

You can upload a photo of an e-invoice instead of a paper invoice, but you still need to make sure the image is unedited and clear, so that the system can recognize and check it.

• Bank Statement: if you choose a bank statement, please take a photo of all bank statement documents in full, clear, unedited, two-sided, and then save all the pictures in a PDF file for uploading.
• Inside the Utility bills. Internet / Mobile bills, Client must have the name, address, time of payment with the name and logo of the supplier service.
• The bills must be a certified service provider
• Documents must be within 90 days from the date of issue

Business certificate:

• Please input the Business registration number
• Verification document: please upload following documents
• Certificate of Incorporation
• Memorandum or Articles of Association (please upload all pages) and ANNUAL RETURN (please merge with Articles of Association)

• Select suitable Business category and Subcategory (the drop down selection will depends on your selection on Business category)
• Select monthly turnover from your business
• Input your website or online presence (optional)

Select “Next” to continue

5.2. Verify Legal representative information

Prepare identification documents (passport/chip-based ID) for registration. If using a computer, you can verify directly using your camera, or scan the QR code with a smartphone for the best image quality.

Follow the verification steps as instructed on the screen. To ensure successful verification, documents must be clear, not blurry, overexposed, or cropped. The frontal photo should be well-lit with no hair covering the face.

Enter the legal representative's information.

• Role: Select your role within the company.
• Proof of Address: Use a utility bill (electricity or water bill showing your residential address), bank statement (with residential address), or other documents (rental contract, etc.) issued within the last 6 months, and upload the required documents.
  Note: Ensure the documents are clearly captured, uncropped, unedited, and well-lit. You can upload electronic invoices instead of paper ones, but they must still be clear and unedited. If selecting a bank statement, upload all pages of the statement, clear and unedited, then save them in a PDF file to submit.

5.3. Verify Directors' information

Input personal information of directors

Upload document about directors like step 5.2 (verify legal representative)

5.4. Verify Additional Shareholder(s)

If there are any additional shareholders (own shares>25%), please provide the same documents as the legal representative.

Select “Submit” to complete

Select “Done” to complete to verify the account.