Frequently Asked Questions
United States Onboarding Process - Company Account

Step 1: Access the LianLian Global website and select "Register Now" or register via this link

Step 2: Select "Company" as the type of business.

Email: Enter the email address your business uses. Each email can only be used once to register a LianLian account.

Password: Create a password between 8-32 characters, including at least 2 Latin letters (a-z) and 2 digits (0-9) or special characters.

Phone number: Enter the phone number your business uses. Click "Send Code" to receive a verification code. Complete the Captcha verification, then click "Check" to receive the code within 30 seconds. Enter the 6-digit code sent to your registered phone number.

Agree to the terms and click "Create Account" to proceed.

Step 3: Fill in the detailed information

Company Type: Choose the type that matches your business model.

Company Legal Name: Enter the registered business name.

  • Address Line 1 (required): Enter the business address or the address on your business license.
      Note
      : If your company operates at a different address from the one on the license, tick the box
      "Not same as registration"

About You: Enter the accurate and complete details from the legal representative's documents (Passport/Chip-based National ID). Click "Submit" to proceed.

Step 4: The system will immediately send a verification email to the address you registered. Click "Confirm Email" to verify your email.

If you don’t receive the email, click "Resend" on the main screen. Check your spam folder as well.

Step 5: After verifying your email, go to the main screen and find the "Verify" button to verify your account.

Step 6: Review the company information you registered and continue providing additional information.

  • Proof of Address: Use a utility bill (electricity or water bill showing your residential address), bank statement (with residential address), or other documents (rental contract, etc.) issued within the last 6 months, and upload the required documents.
      Note
      : Ensure the documents are clearly captured, uncropped, unedited, and well-lit. You can upload electronic invoices instead of paper ones, but they must still be clear and unedited. If selecting a bank statement, upload all pages of the statement, clear and unedited, then save them in a PDF file to submit.

Step 7: Continue providing additional information about the company

Step 8: Provide the legal representative’s information. Click "Click to start verification" to begin verifying the company’s legal representative.

Step 9:  Continue providing additional information about the registered legal representative’s information.

Step 10: Enter the information of other shareholders with 25% or more shares and click Submit.