Process of Receiving Payments When Selling on Amazon

Learn how to receive payments when selling on Amazon, from the transaction process to choosing the optimal withdrawal method for Vietnamese sellers.

February 24, 2025

1. How Does Amazon Pay Sellers?

Selling on Amazon is not just about listing products or processing orders, but also includes a clear payment process. Vietnamese sellers need to understand how Amazon processes transactions to avoid errors, optimize cash flow, and minimize unnecessary costs.

Overview of Amazon Payment System

Every time a customer places an order on Amazon, the checkout process follows a specific cycle:

  • Amazon does not transfer money instantly but requires a processing period before the money reaches the seller.

2. Stages In Receiving Payment From Amazon

Stage 1: Customer pays and Amazon processes the order
  • When making a purchase, customers can pay by credit card (Visa, MasterCard, Amex), debit card, e-wallet (Apple Pay, Google Pay) or Amazon Pay.
  • Amazon holds this amount in the system account until the delivery is successful.

📌 Note:

  • If there is a problem with the order (returned goods, disputes, etc.), the payment may be held for a longer period of time.
  • Sellers do not receive payment immediately upon placing an order, but only after Amazon confirms that the order has been successfully delivered.
Stage 2: Amazon Holding Period

Amazon typically holds funds for 7-14 days after an order is successfully shipped. This time period allows Amazon to:

  • Process refund requests, complaints, or chargebacks from customers.
  • Ensure that the seller meets Amazon's quality and service policies.

New sellers may have their funds held for longer (30-60 days) if the account does not have a stable transaction history.

Stage 3: Amazon Payout Cycle and Charges:

Amazon makes payments every 14 days.

  • For each payment period, the amount disbursed will be the total revenue minus fees
    • Re‌feral fee.

    • Platform fee.

    • Fullfillment fee (i‌f u‌sing FBA o‌r FBM service).

    • Advertising fee.

    • Re‌funds, complaints, o‌r penalties due to policy violations.

📌Note: If the account balance is lower than the fee amount due, Amazon may deduct it from the next disbursement or require the seller to top up.

Stage 4: Receive Money Through Bank Account

When the payment cycle comes, Amazon transfers the money to the international bank account the seller has registered. There are two common ways to receive money:

  • Use a Bank Account in Your Amazon Store's Country

To receive payments from Amazon, sellers need to have a bank account in the country where their Amazon store operates. For example:

  • If selling on Amazon US (Amazon.com) → Need a local bank account in the US.

💡 Why do sellers need a local bank account?Amazon does not support direct deposits to local banks in Vietnam. Therefore, to receive payments, sellers need to provide a valid bank account in the country where they are selling. However, opening an international bank account is not easy, especially for Vietnamese sellers.

  • Use Cross Border Payment Receiving Service
    • Solution like LianLian Global help sellers rec‌eive payments from Am‌azon without the ne‌ed for an international bank account.
    • The money will be converted to VND/U‌SD at a competitive e‌xchange rate and can be withdraw di‌rectly to a local bank account in Vietnam

💡 Advantages of using LianLian Global to receive payments:✅No need to open a bank account in the US/EU.✅ Competitive transaction fees compared to traditional bank transfers.✅ 24/7 support, with a team in Vietnam ready to solve problems quickly.

👉 Details at: https://www.lianlianglobal.com/vn/en/cross-border

3. How to Check Payments From Amazon

Sellers can track payment status at Amazon Seller Central > Payments. Here, you can:

  • View payment history, revenue, and fees deducted.
  • Check the available balance.
  • Request withdrawal if needed.

📌 Tips to optimize cash flow:

  • Make sure your bank account is valid to avoid payment delays.
  • Monitor regularly to avoid Amazon holding funds due to policy violations.
  • Resolve disputes or chargebacks promptly to avoid affecting your payment schedule.

4. Conclusion

There are many steps to take into account when receiving payments on Amazon, especially the holding time and transaction fees. Sellers can optimize this process by using an international payment service like LianLian Global, which helps to receive money faster, save costs, and easily manage cash flow.

CONTACT US NOW for support to receive Amazon payments quickly and effectively

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